Insuring the sustainability of creative industries
Risk advisory, insurance introductions, and claims advocacy for the people behind live events, public art, immersive theatre, and everything in between.
30 minutes. No forms. No pitch.
Who We Work With
Four worlds. Total focus.
We work exclusively with creative organisations. That focus shapes everything — how we listen, what we look for, and what we recommend.
Liminal
Immersive & Experiential
Work that invents its own category — and needs insurance that can keep up.
Immersive theatre, experiential design, site-specific installations, interactive exhibitions, mixed-reality experiences. The audience isn’t watching — they’re inside the work. That changes everything about the risk.
Live
Theatre, Music & Events
If there’s an audience in the room, the stakes are different.
West End and touring productions, concert promoters, sports venues, comedy, dance, opera, outdoor events, and the entire chain of suppliers, creatives, and technicians behind them.
Fine
Art, Collections & Heritage
Irreplaceable things in vulnerable places. The insurance has to hold.
Galleries, museums, private collections, public art commissions, conservation, art fairs, sculpture parks, and the logistics of moving, installing, and protecting work that can’t be remade.
Fringe
Festivals & Emerging Work
Big ambitions, tight margins, and risk so familiar it becomes invisible.
Edinburgh Fringe to Burning Man, pop-up spaces, artist-led initiatives, community festivals. Artists grow up taking enormous financial risk — so used to it they stop seeing it. We want to help, whatever the budget.
We also work with producers, promoters, venues, and suppliers across all four sectors. Don’t see your world here? Let’s talk →
How We Work
Three starting points. Straight terms.
On every engagement, we work for you — not for the insurer, not for the broker. We don’t earn bonuses from underwriters for placing business with them, and we have no divided loyalties. No incentive to push you toward cover you don’t need. Think of us as your in-house risk team: we learn your work, shape your thinking, then help you navigate the market from your side of the table.
Risk Advisory
We learn your work before we talk about cover. What you’re building, where the pressure sits, what would actually hurt if something went wrong. The goal is clarity — so when you talk to a broker, you know what questions to ask and why.
Let’s look at your riskInsurance Introductions
We know the specialist brokers in this market — who they are, what they’re good at, and which ones are worth your time. We introduce you to the right one for your situation, and we’re here if you need us during the process.
Talk about your programmeClaims Advocacy
I’ve seen things go really well and things go really wrong. How a loss is presented shapes how it’s settled. We bring fifteen years of claims experience to help you understand the process and connect you with the right professionals — loss assessors, adjusters, solicitors — when you need them.
Tell us what happened
Risk isn’t a problem to solve. It is the engine of creativity. Our task is not avoidance, but shaping risk so you can create with confidence.
Every ambitious project carries risk. Our job is to help you take those risks with clarity, structure, and the right support behind you. That’s what alignment and service looks like — building something that genuinely serves this industry and its values.
Geoff Fazan
Founder, Fazan & Co
About
Two forms of experience.
A single point of view.
I never really left the arts. I stepped sideways, learned another language, and came back.
I started in sculpture, then spent years doing the other work that makes creative projects happen: installations for Artangel, building management at Siobhan Davies Dance, technical production in immersive theatre at the Old Vic Tunnels. Running cables. Managing builds. Solving problems in spaces that were never designed for any of it.
Then there was a small fire in a venue. Not a disaster — but a sliding doors moment. Enough to reveal how thin the line was between atmosphere and liability. Between magic and exposure. That led me into insurance — and eventually back to the arts, as a translator between two industries that don’t speak each other’s language.
0years
managing complex claims for insurers, reinsurers, and policyholders
0continents
losses managed, jurisdictions navigated, courts attended
0Head of Claims
at managing agent and international carrier level
Rhinos. West End shows. Tiger kidnappings. Ships that sank, planes that crashed. My work brought me into contact with three of the four horsemen — though thankfully not famine. When something unusual happens in your world, chances are we’ve seen something like it before.
Why Claims Matter
We’ve been in the room
when it counts.
Most people in insurance have never managed a serious claim. We have — hundreds of them, over more than a decade. Seven-figure losses where the outcome can be existential. That experience changes how you think about placements, wordings, what a programme is actually designed to do.
When something goes wrong, you want someone who has seen it before, knows the tempo of it, and won’t panic.
As a product, insurance is thin. As a service — done properly, informed by experience — it’s permission to act.
Contact
One conversation. That’s where it starts.
No pitch. No pressure. Most people call before they know exactly what they need — that’s how the best conversations start.
“It’s by far the best process for insurance that I’ve gone through. I feel like we really know what we have, why and how it all works.”
Eyal Danon · Operations Director, Clockwork Dog
Stay close to the work.
Occasional notes on risk, insurance, and the creative industries. No spam. Unsubscribe anytime.