Privacy Policy

Who we are

Fazan & Co is a trading name of BraveHeart Risk Ltd (Company No. 15641396), a company registered in England and Wales. Registered office: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. When we refer to “we”, “us”, or “our” in this policy, we mean BraveHeart Risk Ltd.

For questions about this policy, contact us at geoff@fazan.co.uk.

What information we collect

We collect information you give us directly when you get in touch, use our services, or interact with this website. This may include your name, email address, phone number, job title, organisation name, and details about your insurance or risk requirements.

We do not collect personal information automatically through this website. We do not use tracking cookies, analytics pixels, or third-party advertising tools.

How we use your information

We use your information to provide our services, respond to your enquiries, make introductions to insurance brokers and other professionals on your behalf, and maintain our relationship with you. We may also use it to send you relevant updates about our services, but only where you have given us permission or where we have a legitimate business reason to do so.

Legal basis for processing

Under UK GDPR, we process your personal data on the following bases: contractual necessity (to provide the services you have engaged us for), legitimate interests (to maintain our business relationship and improve our services), and consent (where you have opted in to receive communications from us).

Who we share your information with

We share your information only where necessary to provide our services. This includes sharing relevant details with insurance brokers, underwriters, loss assessors, adjusters, or solicitors when making introductions or supporting a claim — and only with your knowledge.

We do not sell your personal data. We do not share it with marketing companies or advertisers.

How long we keep your information

We keep your information for as long as we have a legitimate reason to do so, typically for the duration of our working relationship and for a reasonable period afterwards in case of queries or disputes. For insurance-related records, we may retain information for up to seven years after the end of a policy or claim, in line with industry practice and limitation periods.

Your rights

Under UK data protection law, you have the right to access your personal data, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and withdraw consent where consent is the basis for processing.

To exercise any of these rights, contact us at geoff@fazan.co.uk. We will respond within one month. If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

This website uses only essential cookies required for the site to function (for example, session authentication). We do not use analytics cookies, advertising cookies, or any third-party tracking technology.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.